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← Roofing FAQs

What not to say to insurance adjuster roof?

Skip four phrases when the SC adjuster shows up. Don't say 'the roof has been leaking for years' because it hands them a pre-existing condition defense. Don't guess at the cause, because the carrier will use that against you to deny. Don't agree to a verbal settlement on the porch; ask for the written estimate with line-item pricing. Don't say 'the roof was already old.' Carriers use that to depreciate your payout to actual cash value, the older-roof payout, instead of full replacement. Have your project manager present at the inspection. South Carolina's three-year window to sue runs from the date of denial, so document everything in writing before signing a release.

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