Roof Insurance Claim in Southport, NC

Call your insurance company and tell them the date of the damage. Then call us. We will schedule an inspection and meet the adjuster at your house. We document the damage with photos and a written report. You can hand that to the adjuster the same day. The faster you have proof, the smoother the claim goes.

We do. We meet the adjuster at your house and walk the roof together. We go over each damaged area and explain why the repair is needed. You do not have to know roofing terms or argue with the adjuster. We handle the technical questions and the walkthrough.

We review their report and show them what we found. Sometimes they miss a lifted shingle or a torn flashing. We have the photos and the report to point to. If they still say no, we tell you exactly why in plain words. Then you can decide if you want to push back with your own documents.

That depends on the damage. A small storm can lift a few shingles. A big one can tear a whole slope. We inspect first and we tell you what the claim should cover. We never inflate the claim to get a new roof. We give a true damage report. The insurance sees that, and it helps your claim get approved faster.

Most claims are settled in 2 to 4 weeks after the adjuster visit. It depends on the insurance company’s workload and the season after a storm. We do not slow the process. We get you a repair estimate within a day and we schedule the fix as soon as the claim is approved.

The inspection and the report are free. You do not pay us until the claim is approved and the work is done. The quote shows your deductible clearly rather than burying it in the total. You know the total before we start, and the insurance pays us directly.